After a 15-year career in the competitive world of sports broadcasting, marketing, PR and sponsorship, Fiona moved into business development and consultancy, in industries as diverse as insurance, distilling, international courier services and sport. Using her marketing skills she built and enhanced clients’ brands to increase market share.
She specialised in corporate and internal communications, business transformation, consultation, organisational change and employee engagement. She has experience of embedding change, making it work for staff and the organisation; and coaching and mentoring staff through the process. She has successfully coached and mentored staff in the workplace for many years.
Passionate about effective communication and employee engagement, often overlooked by businesses, but fundamental to business success, she has worked with organisations to improve management/staff relationships through better engagement. This has resulted in more commitment and, productivity from staff, improved customer service, retention and financial performance. She has also been responsible for ensuring the success of a variety of change initiatives including organisational and people change, IT and systems, business transformation and client transfers.
A qualified coach, she has worked with business owners and senior staff focused on improving their effectiveness, productivity and growing their businesses.